Strategy & Design

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and to be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship of the Moshi Moshi brand with its users concerning digital channels. If you do not agree with any part of these terms and conditions, please do not use our website.

The term ‘Moshi Moshi’ or ‘us’ refers to the owner of the brand site of the company Moshi Moshi, Lda., Rua Rodrigues de Faria 103, LX Factory . Edificio I . Piso 3 . Estudio 3.05B, 1300-501 LISBOA – Portugal. The commercial registration number is 505770768. The term “you” refers to the user, user or viewer of our website.

Use of this site is subject to the following terms of use:

The content of the pages on this site is only for your general information and use. It is subject to change without notice.

This site uses cookies to monitor your browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: definitions of social media, region, and country, pages visited and interactions, time spent on each page and navigation item, name, location based on your IP and viewing and browsing preferences.

Neither we nor any third party provides any guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and nature expressly excludes liability for such inaccuracies or errors to the fullest extension permitted by law.

The use of any information or material on this site is entirely at your own risk and for which we will not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This site contains material that is owned or licensed to us. This material includes but is not limited to design, layout, appearance, appearance, and graphics. Reproduction is prohibited except under the copyright notice, which is a part of these terms and conditions.

All trademarks reproduced on this site, which are not owned or licensed to the operator, are recognized on the site.

Unauthorized use of this site may give rise to a claim for compensation and/or be considered a crime.

From time to time, this site may also include links to other sites. These links are provided for your convenience to provide more information. They do not mean that we endorse the website(s). We are not responsible for the contents of the linked website(s).

Your use of this site and any litigation arising out of such use of the site is subject to the laws of Portugal.

The full content of this site – including texts, graphics, images, videos, sounds, and any other information – is the property of Moshi Moshi, who owns all rights over it. Except for the content provided by third parties with authorization to publish, which are identified. No part of this site may be reproduced in whole or in part without the prior permission of Nature.

The design and the concept of the same are the property of the director, and the copyright protection of the contents of the Moshi Moshi extends to all reproductions or copies obtained from the content of this site.

The user undertakes, in the use made of this site, including in the contents sent to the same, to respect, the applicable legislation:

– The Code of Copyright and Related Rights;

– The Industrial Property Code;

– The Law of Computer Crime – not invoking the lack of knowledge of this legal protection.

The user is authorized to use the contents only for strictly personal purposes, and it is expressly forbidden to publish, reproduce, distribute, distribute or otherwise make the contents accessible to third parties for public communication or marketing, namely by making it available on any other online service (such as another website, blog or bulletin board, for example) or hard copies. The user also undertakes to act in good faith and make use of the site that does not offend any rights of third parties.

It is expressly forbidden for you to create or introduce on this site any type of virus or programs that damage or contaminate or advise third parties to do so.

The user is not authorized to carry out any transformation of the contents. Excepted to this prohibition are the free uses authorized by law, namely the right of citation, provided that the origin is identified.

Usurpation, counterfeiting, exploitation of usurped or counterfeit content, illegitimate identification, and unfair competition are punishable in a criminal manner.

  1. Limited Liability Term

The content of this site is for informational purposes only, not establishing any contractual relationship. Moshi Moshi is not responsible for any loss or damage, direct or indirect, suffered by any user, regarding the information contained in this site. Moshi Moshi does not guarantee that the services provided by this site will work uninterruptedly or that they are free of errors, viruses, or other harmful elements.

Moshi Moshi is not responsible for the accuracy, quality, safety, legality, or legal character, including compliance with the rules regarding copyright and related rights, concerning the contents, products, or services contained in this portal that have been provided by third parties, as well as for any information contained on websites of third parties to which it establishes links.

By continuing to use this site, you are expressly accepting the terms and conditions described above.

Privacy Policy

The protection of privacy and personal data is a clear commitment assumed by nature and a priority for us.

This policy concerns the privacy practices of all digital communications managed by Moshi Moshi.

Any personal data that you provide us will be treated with the guarantees of security and confidentiality required by the legal framework regarding the protection of personal data.

Access and use of the sites and channels under the responsibility of the Moshi Moshi must be free on the part of the user assuming the nature that has read, understood, and accepted the Terms and Conditions of its use.

Any attempts to alter the information, or any other action that could cause damage and endanger the integrity of the system, are strictly prohibited according to the legislation in force.

The user of this site undertakes to comply scrupulously with the applicable legislation, in particular, concerning computer crime and intellectual property rights, being exclusively responsible for the violation of these regulations.

  1. Data Protection Officer

Moshi Moshi has designated a Data Protection Officer who can be contacted through the address or by registered letter with notice of receipt to Moshi Moshi, Lda., Rua Rodrigues de Faria 103, LX Factory . Edificio I . Piso 3 . Estudio 3.05B, 1300-501 LISBOA – Portugal

  1. Privacy

Moshi Moshi respects your right to privacy and does not collect on this site any personal information about you without your explicit request or consent.

The interaction with Moshi Moshi sites does not require any information from the user, unless, for expressly identified purposes, the registration is declared necessary and is authorized by the author, under the terms defined below.

  1. Responsible for Processing

Moshi Moshi as responsible for data processing:

Ensures that the processing of your data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with those;

Collects use and retains only the minimum, necessary, and sufficient personal data for the purpose in question;

It does not transmit any personal data for commercial or advertising purposes;

It treats the personal data for legally foreseen purposes or the pursuit of services online at your request.

  1. Personal Data Typology

The personal data subject to treatment by the Moshi Moshi are diverse and attentive to the provision of services promoted in the electronic platforms under its management.

According to the type of services provided can be collected, after your previous authorization: the name; the date of birth; the tax identification number; the civil identification number; the social security number; the identification document number; the address; the e-mail address; phone number.

  1. Personal Data Security

Moshi Moshi, in pursuit of its activities, uses a set of security technologies and procedures adequate for the protection of its data, protecting unauthorized access and disclosure, namely:

– Physical security measures, in particular, the control of access of employees, employees, and visitors to headquarters facilities and, on data and computer centers, very strict mechanisms to combat intrusion, fire suppression, 24×7 equipment monitoring and rental of data center equipment;

– Logical security measures, in the component of access to systems and jobs through mechanisms of identity management, authentication, and privileges; in the network component the use of firewalls and intrusion detection systems, segregating networks (internal, external, demilitarized zone) and application environments, as well as the encryption of information through secure communication channels.

  1. Access and control of Personal Data

We provide, upon request, access, rectification, and destruction of your data. You also have the right to object to the processing of your data.

If the use of your data is based on consent, you have the right to withdraw it, without compromising the validity of the processing of data made up to that moment.

Through the Data Protection Officer ( you can request:

– Information about your data;

– Processing information;

– The purpose underlying the treatment;

– The correction, or update, of some data;

– Your data in an open format;

– The destruction of the data, which in this case will prejudice future contacts.

  1. Personal Data Archive

Your data will be kept by nature for the period strictly necessary for the treatment, according to the respective purpose.

Periods of conservation may change under the public interest involved, historical, scientific, or statistical reasons justifying it, with the commitment of nature to adopt appropriate conservation and safety measures.

  1. Cookies and Similar Technologies

Moshi Moshi uses cookies on its websites to improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information.

The placement of cookies not only helps the websites to recognize the user’s device during the next visit but also, frequently, for the correct operation of the same.

The cookies used in the Moshi Moshi portals are the following:

Essential – necessary for navigation in the electronic site, guaranteeing access to private areas of the same, to allow the execution of services:

– Session cookies

Analytical – necessary for the collection of information for statistical analysis of navigation and use of the electronic site, namely:

– Google

– Hotjar

Social Networks – the possibility of interaction with social networks, namely:

– Facebook;

– Instagram;

– Youtube;

– Google Business;

– Twitter;

– Pinterest;

– LinkedIn.

Performance – necessary to monitor the experience of using the electronic site, such as:

– Cloudflare;

– Plumbr.

The metadata generated by the use of cookies may be sent to third parties for trend analysis, navigation of users on sites, and performance of the same, without identifying any person.

  1. How to control the use of cookies?

Users can prevent the use of cookies in their browser settings. If you limit this option, however, the use of some features or the performance of certain tools may be conditioned.

  1. Disclaimer

Moshi Moshi shall not be liable for any damages or damages in civil liability (including but not limited to, damages, loss of profits, and moral damages, caused directly or indirectly) that arise as a result of the correct use or inaccuracy of its electronic sites and its contents by the user, access to the computer and computer system of the user by third parties.

The information disclosed should be considered in its information.

Although Moshi Moshi’s efforts to keep the contents updated and trustworthy, these may contain inaccuracies, errors of writing, or be outdated, so that Moshi Moshi can not be held liable for the complete accuracy and timeliness of any information on its sites.

Electronic sites may contain links to sites operated by third parties over which it has no control and for which it assumes no responsibility.

The visualization of legal provisions in this site does not exempt the consultation of the legal norms in force, officially approved, published in the original editions and supports (in particular the Diário da República or the Official Journal of the European Union).

  1. Change to Security and Privacy Policy

These Terms and Conditions, which should be read carefully, may be changed, considering that the changes take effect from the date of their placement on this site, referring to the date of update.

  1. Applicable law and competent forum

These Terms and Conditions shall be governed by and construed under Portuguese law. The Lisbon Court is competent to exclude any other to resolve any conflicts that result from the interpretation and application of these Terms and Conditions for the use of this site.

Date of the last update of the privacy policy:

January 29, 2021

Version 1.0

Cookies Policy

  1. Definition and function of cookies

What are cookies? A cookie is a file that is downloaded to your computer or mobile device when you access certain web pages. Cookies allow a Web page, among other things, to store and retrieve information about the browsing habits of a user or his computer, and depending on the information they contain and the way they use their equipment, they can be used to recognize the user.

  1. What types of cookies does this website use?

Technical cookies and personalization cookies: the first ones allow the user to navigate the website and the different services and functionalities that exist, the latter allow the user to use the service with some general predefined characteristics. For example, setting language or session maintenance according to user preferences.

Analysis cookies: those that are treated by our company or by third parties, and which allow us to quantify the number of users and thus to make the statistical measurement and analysis of the use made by the users of the offered service. That is why your navigation on our site is analyzed to improve the offer of information as well as the products or services we offer.

External social-cookie cookies, which are used to allow visitors to interact with content from different social platforms (Facebook, Pinterest, Instagram, etc.)

  1. How to disable or delete cookies.

You can allow, block, or delete cookies installed on your device by configuring installed browser options.

If you use Safari, from the Preferences menu option, select Privacy.

If you use Internet Explorer, from the Tools menu option, select Internet Options and go to Privacy.

If you’re using Firefox for Mac in the Preferences menu option, select Privacy, and go to the Show cookies section.

If you use Chrome for Mac, in the Tools menu option, selecting Preferences, and going to the Advanced section, then in the Content Setup option in the Privacy section, you can finally check the Cookies in the Content Setup dialog box.

If you are using Firefox for Windows in the Tools menu option, select Options, go to the Privacy section, and then use a custom setting for the history.

If you use Chrome for Windows, under the Tools menu option, select Options, select Advanced, then Content settings, the Privacy section, and finally check for Cookies in the Content settings dialog box.

If you do not accept cookies, your site may not function properly.

  1. Information about identifying third-party cookies.

The analysis service was contracted for:

– Google Analytics

– Hotjar

There may also be social network supplements of:

– Facebook

– Twitter

– Pinterest

– Youtube

– Instagram

– LinkedIn

You will be able to see these entities to verify their respective policy of use of cookies.

  1. Updating the cookies policy.

It is possible that, due to new interpretations made by the competent regulatory body, judges, or courts, this policy of cookies undergoes some modifications, therefore, the user is requested to verify the content regularly.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Moshi Moshi and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you can link to other websites which are not under the control of Moshi Moshi. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Moshi Moshi takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Data Access Request

You have the right to access information in regards to if we are keeping any of your data, what data, and how we keep it. If you would like to request this information please send us an email to Please note that to have data erased or get a reply back you need to provide a valid email address. You can only request access to your data and for security, we will ask you to validate your email before any data can be accessed.

Please choose the appropriate inquiry using the form below.

Type of Inquiry

Right To Access – You have the right to request and obtain confirmation that your data is or is not being collected by us, and if so exactly what data is being collected, how, where, and for what purpose. This data will be provided to you in an electronic format free of charge on request.

Right To Be Forgotten – You have the right to withdraw consent and have collected data purged from our system.

Right To Data Portability – You have the right to Data Portability (Similar to the Right to Access), you can request, obtain, and/or transfer possession of collected data at any time.

Right of rectification – You have the right to have your data corrected.

Breach Notification – If you suspect a breach/unauthorized access of personal data has taken place that is likely to ‘result in a risk for the rights and freedoms of individuals’, please notify us of the breach.

Request for Information – If you, after having read our privacy notice, still require more information about why we collect or how we manage your data you can request further information using this form.

LX Factory . Edificio I . Piso 3 . Estudio 3.05B
1300-501 LISBOA

© Moshi Moshi 2021