& Policies

Moshi Moshi symbol

Website Disclaimer

The information contained on this website is for general information purposes only. Moshi Moshi provides the information, and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Therefore, any reliance on such information is strictly at your own risk.In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or in connection with, the use of this website.Through this website, you can link to other websites that are not under the control of Moshi Moshi. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Cookies Policy

1. Definition and function of cookies
What are cookies? A cookie is a file downloaded to your computer or mobile device when accessing certain web pages. Cookies allow a Web page, among other things, to store and retrieve information about the browsing habits of a user or his computer, depending on the information they contain and the way they use their equipment. They can be used to recognize the user.

2. What types of cookies does this website use?
Technical and personalization cookies: the first ones allow the user to navigate the website and the different services and functionalities. The latter enables users to use the service with some general predefined characteristics. For example, setting language or session maintenance according to user preferences.Analysis cookies: those treated by our company or by third parties allow us to quantify the number of users and thus make the statistical measurement and analysis of the use made by the users of the offered service. That is why your navigation on our site is analyzed to improve the offer of information and the products or services.External social-cookie cookies allow visitors to interact with content from different social platforms (Facebook, Pinterest, Instagram, etc.)

3. How to disable or delete cookies.
You can allow, block or delete cookies installed on your device by configuring installed browser options.
- If you use Safari, from the Preferences menu option, select Privacy.
- Select Internet Options from the Tools menu option and go to Privacy if you use Internet Explorer.
- If you’re using Firefox for Mac, in the Preferences menu option, select Privacy, and go to the Show cookies section.
- If you use Chrome for Mac, in the Tools menu option, select Preferences and go to the Advanced section. Then in the Content Setup option in the Privacy section, you can check the Cookies in the Content Setup dialog box.
- If you are using Firefox for Windows in the Tools menu option, select Options, go to the Privacy section, and use a custom setting for the history.
- If you use Chrome for Windows, select Options, select the Tools menu option, select Advanced, then Content settings, the Privacy section, and check for Cookies in the Content settings dialog box.

If you do not accept cookies, your site may not function properly.

4. Information about identifying third-party cookies.
The analysis service was contracted for:
-Google Analytics

There may also be social network supplements of:

You will be able to see these entities to verify their respective policy regarding the use of cookies.

5. Updating the cookies policy.
It is possible that, due to new interpretations made by the competent regulatory body, judges, or courts, this policy of cookies undergoes some modifications. Therefore, the user is requested to verify the content regularly.

Terms of Use

Welcome to our website.

If you continue to browse and use this website, in that case, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern the relationship of the Moshi Moshi brand with its users concerning digital channels. If you do not agree to any part of these terms and conditions, please do not use our website.The term 'Moshi Moshi' or 'us' refers to the owner of the brand site of the company Moshi Moshi, Lda., whose head office is located on RUA VILA DE CATIO, LOTE 396 2 FRENTE 1800-348 LISBOA Portugal. The commercial registration number is PT505770768. The term "you" refers to our website's user, user, or viewer.

Use of this site is subject to the following terms of use:
-The content of the pages on this site is only for your general information and use. It is subject to change without notice.
-This site uses cookies to monitor your browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: definitions of social media, region, and country, pages visited and interactions, time spent on each page and navigation item, name, location based on your IP and viewing and browsing preferences.
-Neither we nor any third party guarantees the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and nature expressly excludes liability for such inaccuracies or errors to the fullest extent permitted by law.
-The use of any information or material on this site is entirely at your own risk and for which we will not be liable. Your responsibility is to ensure that any products, services, or information available through this website meet your specific requirements.
-This site contains material that is owned or licensed to us. This material includes but is not limited to design, layout, appearance, appearance, and graphics. Reproduction is prohibited except under the copyright notice, which is a part of these terms and conditions.
-All trademarks reproduced on this site are recognized on the site. This includes: which are not owned or licensed to the operator.
-Unauthorized use of this site may give rise to a claim for compensation and/or be considered a crime.
-This site may also include links to other sites. These links are provided for your convenience to provide more information. They do not mean that we endorse the website(s). We are not responsible for the contents of the linked website(s).
-The use of this site, and any litigation arising out of such use, is subject to Portuguese laws.
-The entire content of this site – including texts, graphics, images, videos, sounds, and any other information – is the property of Moshi Moshi, who owns all rights over it. Except for the content provided by third parties with authorization to publish, clearly identified. No part of this site may be reproduced in whole or in part without the prior permission of nature.
-The design and the concept of the same are the director's property. The copyright protection of Moshi Moshi's contents extends to all reproductions or copies obtained from the content of this site.

The user undertakes, in use made of this site, including in the contents sent to the same, to respect the applicable legislation:
-The Code of Copyright and Related Rights;
-The Industrial Property Code;
-The Law of Computer Crimes – not invoking the lack of knowledge of this legal protection.

The user is authorized to use the contents only for strictly personal purposes. It is expressly forbidden to publish, reproduce, broadcast, distribute, or otherwise make the contents accessible to third parties for public communication or marketing, namely by making it available on any other online service (such as another website, blog, bulletin board, for example) or hard copies. The user also undertakes to act in good faith and use the site that does not offend any rights of third parties.

It is expressly forbidden for you to create or introduce any type of virus or programs that damage or contaminate or advise third parties to do so on this site.

The user is not authorized to carry out any transformation of the contents. Excepted to this prohibition are the free uses authorized by law, namely the right of citation, provided that the origin is clearly identified.

Usurpation, counterfeiting, exploitation of usurped or counterfeit content, illegitimate identification, and unfair competition are punishable in a criminal manner.

1. Limited Liability Term

The content of this site is for informational purposes only, not establishing any contractual relationship. Moshi Moshi is not responsible for any loss or damage, direct or indirect, suffered by any user regarding the information contained on this site. Moshi Moshi does not guarantee that the services provided by this site will work uninterruptedly or that they are free of errors, viruses, or other harmful elements.
Moshi Moshi is not responsible for the accuracy, quality, safety, legality, or legal character, including compliance with the rules regarding copyright and related rights. This concerns the contents, products, or services contained in this portal that third parties have provided and any information contained on websites of third parties to which it establishes links.
By using this site, you are expressly accepting the terms and conditions described above.

Privacy Policy

Privacy and personal data protection is a clear commitment assumed by Moshi Moshi and a priority for us. This policy concerns the privacy practices of all digital communications managed by Moshi Moshi. Any personal data that you provide us will be treated with the guarantees of security and confidentiality required by the legal framework regarding personal data protection. Access and use of the sites and channels under the responsibility of the Moshi Moshi must be accessible on the part of the user, assuming the nature that has read, understood, and accepted the Terms and Conditions of its use. Any attempts to alter the information, or any other action that could cause damage and endanger the integrity of the system, are strictly prohibited according to the legislation in force. The user of this site undertakes to comply scrupulously with the applicable legislation, particularly concerning computer crime and intellectual property rights, being exclusively responsible for the violation of these regulations.

1. Data Protection Officer
Moshi Moshi has designated a Data Protection Officer that can be contacted through the address system@moshi-moshi.design or by registered letter with receipt notice to Moshi Moshi – RUA VILA DE CATIO, LOTE 396 2 FRENTE 1800-348 LISBOA, Portugal.

2. Privacy
Moshi Moshi respects your right to Privacy and does not collect on this site any personal information about you without your explicit request or consent. The interaction with Moshi Moshi sites does not require any information from the user unless, for expressly identified purposes, the registration is declared necessary and is authorized by the author under the terms defined below.

3. Responsible for Processing
Moshi Moshi as the responsible for data processing:
-Ensures that the processing of your personal data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with those;
-Collects the usage data and retains only the minimum, necessary, and sufficient personal data for the purpose in question;
-It does not transmit any personal data for commercial or advertising purposes;
-It treats the personal data for legally foreseen purposes or the pursuit of services online at your request.

4. Personal Data Typology
The personal data subject to treatment by the Moshi Moshi are diverse and attentive to providing services promoted in the electronic platforms under its management. According to the type of services provided can be collected after your previous authorization:
-date of birth;
-tax identification number;
-civil identification number;
-social security number;
-identification document number;
-email address;
-phone number.

5. Personal Data Security
Moshi Moshi, in pursuit of its activities, uses a set of security technologies and procedures adequate for the protection of its personal data, protecting unauthorized access and disclosure, namely:
-Physical security measures, in particular, the control of access of employees, employees, and visitors to headquarters facilities and, on data and computer centers, rigorous mechanisms to combat intrusion, fire suppression, 24×7 equipment monitoring, and rental of data center equipment;
-Logical security measures, in the component of access to systems and jobs through mechanisms of identity management, authentication, and privileges; in the network component, the use of firewalls and intrusion detection systems, segregating networks (internal, external, demilitarized zone) and application environments, as well as encryption of information through secure communication channels.

6. Access and control of Personal Data
We provide, upon request, access, rectification, and destruction of your personal data. You also have the right to object to the processing of your personal data. If the use of your personal data is based on consent, you have the right to withdraw it without compromising the validity of the processing of data made up to that moment. Through the Data Protection Officer (system@moshi-moshi.design), you can request:
-Information about your data;
-Processing information;
-The purpose underlying the treatment;
-The correction, or update, of some data;
-Your data in an open format;
-The destruction of the data, which in this case, will prejudice future contacts.

7. Personal Data Archive
According to the respective purpose, your personal data will be kept by nature for the period strictly necessary for the treatment. Periods of conservation may change under the public interest involved, historical, scientific or statistical reasons justifying it, with the commitment of nature to adopt appropriate conservation and safety measures.

8. Cookies and Similar Technologies
Moshi Moshi uses cookies on its websites to improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to enter the same information repeatedly. The placement of cookies helps the websites recognize the user's device during the next visit and, frequently, for the correct operation of the same. The cookies used in the Moshi Moshi portals are the following:

– necessary for navigation in the electronic site, guaranteeing access to private areas of the same, to allow the execution of services:

Session cookies

necessary for the collection of information for statistical analysis of navigation and use of the electronic site, namely:
- Google
- Hotjar

Social Networks
the possibility of interaction with social networks, namely:
- Facebook;
- Instagram;
- Youtube;
- Google Business;
- Twitter;
- Pinterest;
- LinkedIn.

necessary to monitor the experience of using the electronic site, such as:
- Cloudflare;
- Plumbr.

The metadata generated by cookies may be sent to third parties for trend analysis, navigation of users on sites, and performance without identifying any person.

9. How to control the use of cookies?
Users can prevent the use of cookies in their browser settings. However, if you limit this option, the use of some features or the performance of specific tools may be conditioned.

10. Disclaimer
Moshi Moshi shall not be liable for any damages or damages in civil liability. This includes, but is not limited to damages, loss of profits, and moral damages, caused directly or indirectly) that arise as a result of the correct use or inaccuracy of its electronic sites and its contents by the user, access to the computer and computer system of the user by third parties. The information disclosed should be considered in its statement. Although Moshi Moshi's efforts to keep the contents updated and trustworthy may contain inaccuracies, errors of writing, or be outdated Moshi Moshi cannot be held liable for the complete accuracy and timeliness of any information on its sites. Electronic sites may contain links to sites operated by third parties over which it has no control and assumes no responsibility. The visualization of legal provisions on this site does not exempt the consultation of the legal norms in force, officially approved, published in the original editions and supports (in particular, the Diário da República or the Official Journal of the European Union).

11. Change to Security and Privacy Policy
These Terms and Conditions, which should be read carefully, may be changed, considering that the changes take effect from their placement on this site, referring to the updated date.

12. Applicable law and competent forum
These Terms and Conditions shall be governed by and construed under Portuguese law. The Lisbon Court is competent to exclude any other to resolve any conflicts that result from the interpretation and application of these Terms and Conditions. Date of the last update of the privacy policy: February 16, 2024. Version 2.0

Data Access Request

As user, you have the right to access information in regards to if we are keeping any of your personal data, what data and how we keep it. If you would like to request this information using the form below. Please note that in order to have data erased or get a reply back you need to provide a valid email address. You can only request access to your own personal data and for security, we will ask you to validate your email before any data can be accessed.Please choose the appropriate inquiry using the form below. Only fill in the sections of the form that you want to send to us.

Type of Inquiry

Right To Access
– You have the right to request and obtain confirmation that your data is, or is not, being collected by us. If so, precisely what information is being collected, how, where, and for what purpose. This data will be provided to you in an electronic format free of charge on request.

Right To Be Forgotten – You have the right to withdraw consent and have collected data purged from our system.

Right To Data Portability – You have the right to Data Portability (Similar to the Right to Access). You can request, obtain, and, or transfer possession of collected data.

Right of Rectification – You have the right to have your data corrected.

Breach Notification – If you suspect a breach/unauthorized access of personal data has taken place that is likely to ‘result in a risk for the rights and freedoms of individuals, please notify us of the breach.

Request for Information – If you, after having read our privacy notice, still require more information about why we collect or how we manage your personal data you can request further information using this form.Data request

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If you want to contact us by postal mail, please write to the following address:

Moshi Moshi, Lda.
1800-348 LISBOA